Case Management Services

A healthcare advocate is your guide through the medical system. I create a Care Plan that helps you understand information, organize next steps, prepare for appointments, and communicate confidently with your care team. I work beside you so you never feel lost or alone in your care.

Sometimes individuals reach out for support for themselves. Often family members reach out because of distance, time, or because then need someone outside the family to provide guidance. If you feel like you are trying your best but still struggling to keep everything straight, you are exactly who I help.

I am based in West Hempstead, New York, and I support clients throughout the United States by phone or video. Many families caring for loved ones from a distance find this especially helpful.

No. I do not provide hands-on medical care or clinical treatment. Your medical team handles diagnosis and treatment.

I’m here to guide, educate, and advocate alongside your other care providers.

No. Clients and their families privately pay for care coordination and advocacy services.

Yes, this is very common. I approach every situation gently and respectfully. My goal is to support both you and your loved one in a way that protects relationships while keeping care on track. Sometimes the first step is building trust and working at a comfortable pace.

Start by reaching out through the contact form. Ask me anything. If your situation is simple, I will point you in the right direction. If it requires more conversation, we can schedule a free 15 minute call to determine what level of support would help most.

Every client is unique. Some need short-term support, while others need ongoing guidance as their situation changes. We will work together to create a partnership that matches your needs at every stage. I am always in your corner as you find your way toward recovery and better health.

I hold a Bachelor's degree in Nursing and am a licensed Registered Nurse (RN). I’m also a board-certified Case Manager (CCM) and a certified PRI assessor, qualified to conduct assessments and provide documentation needed for nursing home transitions.

With over a decade of clinical nursing experience, I remain an actively practicing RN. However, in my role at Lighthouse Concierge Care, I serve not in a clinical capacity, but as your advocate, educator, and care coordinator—helping you and your family navigate healthcare decisions with clarity and confidence.